Frequently Asked Questions

What should I expect during my appointment?

One of our team members will compile your medical and dental history during your first visit. We will then examine your teeth and gums, screen you for oral cancer, take X-rays of your teeth, as needed, and complete a TMJ (temporomandibular/jaw joint) exam. After we review your dental profile, we will discuss a diagnosis with you. If treatment, such as a root canal (endodontics), braces (orthodontics), or oral surgery is needed, we will work with one of our trusted specialists to complete your care. We will discuss your options for treatment and fee payment to help you determine the best plan to fit your individual needs. During regular follow-up visits, we will examine your teeth and gums, screen you for oral cancer, clean your teeth, and make plans for treatment, as needed.

Will you submit my insurance?

If your insurance covers treatment, you will receive the benefit of reduced personal costs. Insurance policies vary, so we will review your insurance to determine the appropriate course of action. As a fee-for-service practice, we expect full payment on the day of your appointment. We will be glad to file insurance claims for you as a courtesy. Insurance companies will send a check for reimbursement, if applicable, directly to you.

Do you have payment plans?

We offer payment plans through CareCredit™.

What credit cards do you take?

We accept Visa, MasterCard, American Express, or Discover.

How often should I see a dentist?

The American Dental Association (ADA) guidelines recommend visiting a dentist at least twice a year for a check-up and professional cleaning.

What if I have an emergency?

Please call our office as soon as you determine that you have a dental emergency. We will be glad to work you into our schedule if you have a dental emergency during regular business hours. After hours, over the weekend, and during holidays, please call our office for the doctor's emergency contact number.

What if I have a gap in my teeth, a chipped tooth, or teeth that do not respond to normal bleaching methods?

Porcelain veneers are designed to look like your natural teeth and are individually and permanently attached to the fronts of your existing teeth. Bonding utilizes a composite material made of plastic to fill-in areas of your teeth and to correct chipping and shape problems. Both porcelain veneers and bonding are color-matched to the rest of your teeth.

What does painless dentistry mean?

Painless dentistry is a means of ensuring that your total experience in our office is as stress-free and pain-free as possible. We will discuss treatment options that may require no local anesthetic, and whenever possible, we will alleviate pain by the means most comfortable to you.

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